What we collect
When you use our booking form, we receive the details you type in: your name, email, phone number if you add it, your flight date, number of guests, hotel and your message. If you contact us on WhatsApp or by email, we receive what you send us there.
How we use it
Only to reply to you, check availability, arrange your pickup and flight, and contact you about your booking. We don't sell or share your details with anyone for marketing.
How long we keep it
We keep your messages as long as needed to organise your flight and for our normal business records, then delete them.
Other services
WhatsApp is run by Meta, and its own privacy policy applies to messages you send there. This website loads its fonts from Google Fonts.
Your rights
You can ask us at any time to see, correct or delete the information we hold about you. Email ballooningexperience@gmail.com.